Get in touch
Tell us what you have been noticing.
You do not need to know what it is called, or have a report, or be sure it is anything at all. Most families who contact us start with a sentence like “something is not right and I cannot put my finger on it”.
There is no charge for the conversation, and no obligation after it.
WhatsApp
Fastest, and what most families use.
Message us on WhatsApp →Email
Best if you would rather write at length.
info@truedream.com.myRegister
Opens an account and starts the assessment conversation.
Register my child →
Send us a message
A few details, and we will come back to you.
What we ask for
As little as we can.
- We ask for as little as we can — a name, one way to reach you, and what you have noticed.
- This form does not collect medical history, diagnosis details, identity-card numbers or your address. Those belong in a private conversation, not a public web form.
- We use your details to reply to you, and for nothing else. No marketing list, no sharing with anybody.
Opening hours
- Sunday – Thursday9:00 am – 9:30 pm
- Friday9:00 am – 7:00 pm
- SaturdayClosed
We are in Johor Bahru. We will give you the address and directions when we arrange a visit.
After you send it
What happens next.
- 01
We read it ourselves
Messages come to us, not to a call centre or an answering service. Kevin or a member of the team reads every one.
- 02
We reply with a real answer
Not a brochure. If what you describe sounds like something we can help with, we will say so — and if it sounds like somebody else's field, we will say that instead.
- 03
Then an assessment, if it fits
Nothing is booked and nothing is charged until we have talked. Registering opens an account; it does not commit you to a programme.
Already with True Dream? Sessions, progress, messages and invoices all live in your account rather than here. Sign in to your account →
Before you write
Questions we get asked first.
How quickly will you reply?
Usually within one working day. WhatsApp tends to be fastest, and is what most families use.
Can I just ask a question without registering?
Yes. Plenty of families message us once, get a straight answer and never come back — that is a perfectly good outcome. There is no charge to ask.
Should I send my child's school report or assessment?
Not through this form. If it turns out to be useful, we will tell you how to send it securely once we are talking.
Where are you?
We are in Johor Bahru. We will give you the address and directions when we arrange a visit.